Do employment verifications and background checks consume a significant amount of your HR department’s time? Outsourcing these functions is a good way to increase the efficiency of HR personnel through the elimination of those time-consuming tasks. But it’s not as easy as just calling up an employment verification company and passing the baton – there’s still a great deal you will need to know.
1. Provide the maximum amount of information as you are able to
When submitting a request for background screening services, it is important that the customer reporting agency (CRA) is supplied with the maximum amount of information from the applicant as possible. There might be instances where an applicant has changed his/her last name or may make use of a nickname which they failed to add on the paperwork. This omission may cause a discrepancy when wanting to verify information.
When an applicant provides his/her employment history, it’s important that a name and address for the employer is provided. In many cases, an applicant may list the name of the employer however not include a complete address (ex: street name, city, state and zip code). 먹튀검증 Small businesses may be difficult to find without a complete address. It is also important to supply a contact number for employers. Applicants may provide a telephone number for a buddy they have worked with to test and verify their employment, however a CRA must contact the organization directly to test and verify information through the HR department or previous supervisor.
For a CRA to do a background investigation, an applicant must sign an authorization and release form plus a disclosure statement giving their consent and knowledge that the investigation will be processed. Being an employer, you may wish to keep on file the signed disclosure statement. The authorization and release form is submitted to the CRA along with the applicant’s information to be verified.
For companies who submit their investigations via electronic format, it’s always advisable to have an authorization and release form with a “wet” signature on file. Difficulties may arise, especially with schools, in accepting electronic signatures. It is the policy of some schools to only accept a “wet” signature on an authorization and release form and therefore will not verify any information when supplied with an electric signature.
3. Request only the right searches
Being an employer, you must only request the mandatory background searches required for the positioning you’re seeking to fill. Don’t request additional searches that don’t pertain to the positioning for which the applicant is applying. For instance, you wouldn’t process a motor vehicle check up on an applicant who’d not be driving for the company. This unnecessary search would not only increase your costs but may also delay receiving case results. It’s always good to truly have a company policy in place for the searches you will need to do for various positions within the company.
4. Have patience
CRA’s work diligently to acquire verifications as quickly as possible. There are several situations which can be out from the CRA’s control where information can not be obtained in a regular manner, if at all. When wanting to verify education, it’s important to note when a CRA is attempting to verify an older issuance it is just a strong possibility that records have now been archived to storage, where case it may take the college quite a long time to find records.
Schools in addition to employers may never return a solution to a verification request. Sources at these locations have primary duties to go to to and verifications might not be their top priority. There are several sources that return information in a expedient manner and are very cooperative, whereas other sources may never return a response to multiple requests.
When contacting an employer for verification, the CRA is looking to ensure dates of employment, the positioning held by the applicant, reasons for leaving the organization and if the applicant is qualified to receive rehire. There are numerous firms that maintain policies that prevent them from divulging certain information such as for example salary, reason for leaving and eligibility of rehire. Some employers may ask the CRA to supply them with the data listed by the applicant and they will either confirm or deny the validity of the information, but will not correct any discrepancies.
Many companies will verify employment information over the phone while others demand a verification request to be faxed or mailed plus a signed authorization and release form. An increasing trend for employers would be to outsource their verifications to a third-party source, where case there are additional fees incurred to acquire employment verifications.
When verifying education, (GED, senior high school diploma, adult senior high school diploma or degree) a CRA will endeavour to ensure the date and issuance indicated by the applicant. Schools will confirm these records either verbally, through fax or by mail. There are several institutions (mostly colleges and universities) that have outsourced their verifications to a third-party source, where case, there are additional fees incurred. Each time a school states which they are unable to locate an archive for the applicant, it is helpful if the applicant is able to give a copy of these issuance to the CRA. Once a copy is received, the CRA will then contact the college and provide them with the copy to determine the validity of the document.
There are two types of reference verifications that may be requested. An employer may opt to truly have a CRA develop references for an applicant. This kind of verification does not require the CRA to contact references listed by the applicant, but alternatively to contact a prior supervisor or manager and try to produce a guide through them. This kind of reference verification may be difficult as numerous supervisors are not always willing to supply a guide for an applicant and it may be company policy never to hand out personal or professional references.
Employers could also request a CRA to contact references which have been listed by the applicant. References usually are contacted via telephone however, many may request that the questions be sent via fax or e-mail with a signed release. A CRA will make every attempt to verify references, however a lot of people may never return phone calls. Sometimes it will help if an applicant can provide both a day and evening phone number the place where a reference may by reached.